Hannah

Known Issues

We are aware of the below known issues and you can see an update here.  If you your issue is here kindly wait for an update and do not contact IT.   Known Issue Status Next Update Date to be r...

• Updated October 19, 2022 20:07
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Employee Handbook

An employee handbook, sometimes also known as an employee manual,staff handbook, or company policy manual, is a book given to employees by an employer. Usually, the employee handbook contains sever...

• September 29, 2022 08:23
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Getting Started - Employee Training v2

• Updated September 29, 2022 11:02
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Getting Started - Orientation

• September 29, 2022 08:23
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Software Installation

This relates to installing specific software on computers by IT. First Support Contact: the Help Desk Supported: We support installing licensed software on company owned computers. Best Effort: ...

• September 29, 2022 08:22
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Hardware Installation/Maintenance

First Support Contact: the Help Desk Supported: Hardware installation and maintenance of company-owned and User Services approved computers, peripherals, display devices, printers, and scanners. T...

• September 29, 2022 08:22
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Conference Rooms

You will need to provide your own laptop, tablet, or presentation-capable smartphone.  Depending on your brand or model, you will need to bring an appropriate VGA adapter to connect your device to ...

• September 29, 2022 08:22
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My laptop needs to be replaced, what do I do?

Summary What to do when a laptop has been damaged or needs repair. To contact IT when your computer has accidental damage from a drop, spill, or other inadvertent damage, submit a ticket here.   Se...

• September 29, 2022 08:22
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Requesting a new PC or Laptop

Purpose Follow the steps below to acquire a PC or laptop .  Steps: 1)  Open a ticket, including the following:  CC your manager for approval Lenovo Specs Operating System: Windows 10 Profession...

• Updated April 03, 2024 16:16
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Requesting a new Mac

Please submit a request to our support team to request a new Mac. Please note that you will require approval from your manager and approvals from IT and finance before it can be procured. Please no...

• Updated April 03, 2024 16:13
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